BearingPoint, a management consulting, conducted a new study that suggests companies in the energy industry must become more customer-centric and rethink their past business models. This is according to the study's findings, which the consultancy published. In the long term, the landscape of our energy system will be significantly altered by the introduction of e-mobility and personalized services. The findings of the study titled "Destination 2030: Who Will Be Behind the Wheel of the Future of Mobility?" led to this conclusion.
The study highlighted three trends defining mobility in the following years: every journey will become a personal experience, climate neutrality will not be a subject up for debate, and people will be more likely to use services rather than own automobiles.
According to the study, similar tendencies are equally applicable to the energy industry. According to the authors, this will also be the case with energy as soon as personalization is introduced into the mobility sector. The provision of goods and services within the energy sector would place a greater emphasis on the consumer, and the provision of basic offerings that needed to be personalized would be given less priority. This change necessitates an adjustment to the business models now in place.
The future mobile ecosystem has significant prospects for businesses operating in the energy sector. Companies must be willing to rethink and adapt their business models to take advantage of the opportunities that are currently accessible for them to be successful. Energy companies are responsible for much more than simply providing energy sockets. According to Marion Schulte, worldwide head of energy management at BearingPoint, customers "may engage in all possible aspects of the mobility experience; the only limit is really their vision."
According to the findings of the study, for energy firms to be able to provide more personalized options, their business models will need to undergo significant revision. For instance, cheaper rates for electric vehicle (EV) charging in the late evening and night, as well as commuting assurances that include door-to-door service. Parking spot finders and meal ordering and pickup services at petrol stations and charging stations are examples of the digitally individualized services that may be offered. There is a significant opportunity for up-selling and cross-selling, in addition to the diversification of business models that can involve charging infrastructure, co-working spaces, entertainment, retail, car-sharing alternatives, and even fitness centers. According to the study, charging and petrol stations will become smaller and integrate shopping and dining options.
According to the study's findings, another area of concentration should be on the availability of charging stations in rural areas and on investments in infrastructure that are made nationwide but small-scale basis. It will be imperative for the energy firms to get into multi-year contracts with the major real estate corporations. There will also be the opportunity to build (and operate) mobility hubs, which are filling stations that are in direct competition with the filling stations that the oil and gas industry operates. Mobility hubs include charging stations for electric vehicles, filling stations for hydrogen, mini-markets, and toilets.
The authors of the study believe that the increasing demand for electricity and the growth of the grid will necessitate the need for optimal transmission capacity for Car2X and Power2X technologies.@via Panorica.